Reports to Practice Manager/Supervisor. Responsible for coordinating overall service area schedules and activities. Serves as a patient liaison for scheduling of services. Responsible for accurate data collection, documentation, and data retrieval with computerized systems. Provides clerical, secretarial and project management functions for the service area. Interfaces with multiple departments. Performs billing procedures including verifying patient insurance, following up on referrals, checking authorizations, collecting co-payments, and verifying guarantor and proper collection steps.
Experience, Education and Training Minimum: High school graduate or GED. Ability to relate well with the public. Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation. Ability to coordinate multiple schedules based on individual preferences and guidelines. Ability to utilize scheduling software and maintain updated schedules. Ability to sort and file materials correctly by alphabetical or numeric systems. Computer skills required and knowledge of medical terminology preferred.