Assists the provider with the medical needs of patients. Responsible for telephone triage, obtaining information from patients for the medical record, vitals, injections, preparing patient for exams and assisting physician with exam, performing diagnostic procedures and treatments following policies and procedures, referrals and cleaning and sterilizing instruments and supplies adhering to OSHA standards. Will also administer specific medications as approved by physicians and perform in office tests as well as educate patients. Receptionist/Front Office duties: answering the phone, filing, registration and clerical support duties as needed. Other duties as required and needed in office setting with multiple providers and staff. Work with other staff to maintain a team-oriented environment. This position is located at Community Medical Center (KMC) which includes Occupational Health, a physician's practice and Watervliet's After Hours Clinic (AHC). This position will be primarily working in the AHC but the MA will be trained to work in all areas.
Certificate from an accredited Medical Assistant Program. Certified or Registered is preferred (or able to obtain within 6 months of hire). BLS Certification and Bi-lingual (Spanish) skills are preferred. EMD and MCIR skills are preferred. Must have strong communication skills, excellent phone etiquette and an ability to relate in a caring manner to all patients. Provide exceptional service excellence that meets patient and co-worker expectations in accordance with published standards.