Reports to the Practice/Clinic Manager. Escorts patients to exam room and documents chief complaints. Documents patient care in the medical record using ECW. Assists the physician or mid level provider by providing assessment, treatment, testing and education for the patients of the practice. This person will greet patients warmly and respectfully. Will show compassion and be sensitive and responsive in a timely manner. Keeps patients informed while maintaining confidentially of patient information by adhering to all privacy and protected health regulations. Assists the physician or mid level provider by providing assessment, treatment, testing and education for the patients of the practice. This position is responsible for returning phone calls to patients, medication refill requests, referrals, prior authorization for medication and tests along with the ability to triage patient calls, patient intakes, venipunctures and patient education. Experience with an electronic medical record is preferred. If no experience, ability to quickly comprehend & learn electronic medical record applications.
Missouri LPN license required. This position requires previous medical office experience, including lab draws. This position is Monday-Friday with weekend rotation. 1-2 years clinic experience preferred.