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Department: Customer Relations Contact Ctr
Schedule: Part-time
Shift: Varied shift
Hours: 40Hrs/2Wks; varied hours w/ Every Other Weekend/Holiday
Job Details:
  • SUMMARYOperates telephone system console to facilitate communication.  Promotes a positive image of the Lancaster Health Alliance and provides quality service to all customers.  Responds to all emergency calls expeditiously and in a calm and courteous manner.  Provides requested information to callers.  Monitors and reports all alarms.

    REQUIREMENTS

    ·         High school diploma or equivalent (GED).

     

    PREFERRED JOB-RELATED EXPERIENCE:

     

    ·         One (1) year of switchboard experience.

    ·         One (1) to two (2) years computer experience.



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