In cooperation with the draw site Lab Assistants, provides support to all patients, physicians and visitors. Responsibilities for this level of support include greeting and triaging patients, duties relating to incoming and outgoing telephone calls, mail and faxes and other general duties to assist in the efficient operation of the hospital based PCC of Mid America Clinical Laboratories. The standard of ethical and professional performance must be consistent with established medical laboratory practice and demonstrate the philosophy of Mid America Clinical Laboratories in the performance of all duties.
Minimal requirements must be met to fulfill the Primary Role Responsibilities. These requirements are reflected in the Experience Required and Skills Performed sections as well as the Physical Requirements and Environmental Worksheet.
Must be a high school graduate. Previous experience in front office or receptionist position required.
Above average communication skills required. Computer skills required. Must be able to greet and interact with the public and have excellent telephone skills. Must have above average customer service skills.