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|Department:||Meadville Cardiology Consultants|
Meadville Medical Center is hiring for an Office Manager job for Meadville Cardiology Consultants to work full-time 8am-4:30pm at Meadville Cardiology Consultants.
The Office Manager will ensure management of daily operations of Meadville Cardiology Consultants. He/She will report directly to the Vice President of Clinical Operations. Maintaining a close working relationship with the Manager of Cardiology Services and the Coordinator of the Cath Lab.
Office Manager Education and Experience Requirements:
<!--[if !supportLists]-->· <!--[endif]-->Minimum high school education required
<!--[if !supportLists]-->· <!--[endif]-->BLS required
<!--[if !supportLists]-->· <!--[endif]-->Professional knowledge of business and management theory and practice at a level normally acquired through completion of an Associate's Degree or equivalent
<!--[if !supportLists]-->· <!--[endif]-->Computer skills are required
<!--[if !supportLists]-->· <!--[endif]-->Experience with Microsoft office required
<!--[if !supportLists]-->· <!--[endif]-->Minimum 2 years progressively responsible management experience in healthcare or customer oriented service industry
<!--[if !supportLists]-->· <!--[endif]-->Excellent verbal and written skills necessary to effectively communicate with various members of the health care teams, other health care facilities, community health related organizations, various external parties and regulatory agencies
<!--[if !supportLists]-->· <!--[endif]-->Ability to manage numerous management issues
<!--[if !supportLists]-->· <!--[endif]-->Must be able to use the following management accountabilities and competencies
<!--[if !supportLists]-->o <!--[endif]-->Conflict resolution, staff counseling, problem solving, disciplinary process, policy and procedures implementation, team work, staff scheduling, interviewing, budgeting process, cost containment skills and support of management peers
<!--[if !supportLists]-->· <!--[endif]-->Flexibility to adapt to changing situations in a positive manger
<!--[if !supportLists]-->· <!--[endif]-->Ability to manage priorities under stress
Office Manager Physical Demands and Working Conditions:
Meets on a weekly basis with the Vice President of Clinical Operations. Manages all staff and practice related duties such as reception, scheduling, billing/coding. Coordinates and provides the orientation, training, and annual competencies of all staff. Supervises all accounting procedures. Ensures daily charges are accurate and coded properly, as well as, ensuring reimbursement for the billed coding is received appropriately. Ensures accurate coding using resources such as Code Correct. Identifies appropriate procedure codes and billing policy and stays abreast of all the updates and changes in these. Resolves billing concerns/questions. Ensures logs are maintained for documentation of billing. Coordinates billing issues with the MMC patient accounts manager. Prepares and approves payroll. Assumes responsibility for department fiscal management through cost conscious use of supplies. Supervises purchasing/ordering supplies. Supervises EMR/Documentation system. Ensures that all chart documentation is complete and timely. Ensures files are maintained in a neat and orderly fashion and needed information is available in the patient file. Performs periodic chart reviews. Reception: promptly greet patients/visitors in a warm/friendly manner, consistent with T90X training. Phone is answered pleasantly, in a timely fashion. Responds to telephone calls and messages from patients, insurance companies, and staff courteously and promptly with an emphasis on effective resolution. Scheduling: patients are scheduled in accordance with policies and procedures. Patient appointments are triaged in accordance with policies and procedures. Patient and Physician preferences are accommodated as possible and appropriate. Notifies appropriate person of patient's arrival. Maintains appearance of reception and office areas. Maintains order and control in the reception area as visitors' situations demand. Verifies insurance information, patient demographics, and obtains co-payments as needed. Schedules testing, and procedures as ordered. Referrals and prior authorizations are obtained as needed. Prepares patient charts assuring all required forms and documents are present. Release of information documentation is complete and up to date. Registration process is done accurately and efficiently. Records and calls missed appointments. Mail follow up correspondence. Messages from other departments/offices are triaged and relayed as appropriate. Coordinates with the charge entry clerk that all encounters for the day are billed and dictation is complete. Filing of all patient information must be completed accurately and daily. When dictation is signed by provider, copies are prepared and mailed as requested. Cash must be balanced daily, and deposit completed. Provider schedules must be kept current and patients rescheduled as required. Demonstrate knowledge of various Medicaid programs regarding covered and non-covered services. Track flow of information. Keep appropriate staff apprised of significant trends, issues, important situations or problems. Diplomatically communicate highly sensitive and confidential information. Maintain a schedule for handling all mail. Creates, types and formats forms. Ability to create, enter, manipulate, and manage data. Creates minutes for meetings as necessary. Creates monthly call schedule. Maintains departmental policies and procedures. Performs other duties as assigned.
If you or someone you know are interested in the Office Manager job, please go to www.mmchs.org/careers and apply directly or contact Chelsea at 814-686-7352 email@example.com