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|Department:||CRYSTAL LAKE WEST MULTISPECIALTY CL (11736440)|
|Hours:||Variable days and hours|
- BLS or CPR required
JOB SUMMARY Provides support with the daily activities of a medical office by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Rooms patients, collects assessment data and prepares patient according to specific need. Assists physicians in examination, treatment and other clinic procedures. Assists with laboratory procedures, screening tests and QI projects. Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a computer message for response by medical personnel. Administers injections and medications with physician oversight. Schedules appointments and enters appointment date and time into computerized scheduler. Greet and directs patients, salespeople, and visitors. Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart. Coordinates referrals for patients through insurance and other physician offices. Prepares and maintains patient charts. Maintains and orders supplies. May be required to work overtime during peak periods. Other duties as assigned.
AGE OF PATIENT POPULATION:
Neonate, Child, Adolescent, Adult, Geriatric
To perform the job successfully, an individual should demonstrate the following competencies:
Quality - Follows policies and procedures. Adapts to changes in the environment. Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Applies feedback to improve performance.
Service - Responds promptly to requests for service and assistance. Meets commitments. Abides by MHS confidentiality and security agreement. Shows respect and sensitivity for cultural differences.
Partnering - Supports organization's goal and values. Exhibits objectivity and openness to other's views. Gives and welcomes feedback. Contributes to building a positive team spirit. Generates suggestions for improving work.
Cost - Conserves organization resources.
EDUCATION, TRAINING, & EXPERIENCE
Medical Assistant education and training required. Experience in clinic setting preferred. Injection, specimen collection and phlebotomy training preferred.
CPR certification required
Occupation Exposure is Category A which means all employees in the specified job classification have occupational exposure.
WORK CONTACT GROUP
Patients/Families, Physicians, other hospital and clinic personnel, insurance companies
Partner may access patient care information needed to perform their job duties.
SPECIAL PHYSICAL DEMANDS
Manual dexterity needed to operate equipment, perform procedures, operate telephone and keyboard.
Must be able to restrain, lift and transfer patients
Prolonged walking/standing, bending, stooping
Pushing and pulling equipment to provide care
LEVEL OF SUPERVISION:
Some independent judgment is required, but decisions are limited by standard practices or procedures.
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