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DIRECTOR PATIENT ACCESS

Methodist Campus for Continuing Care

Admitting

Full-time

Day

8:00 - 5:00

Methodist Campus for Continuing Care
401 W. Campbell Road Richardson, TX 75080

Job Purpose:

 

Responsible for the daily operations and functions of the hospital Insurance Verification; Integrates patient access services with the hospital's primary functions, promotes service excellence, develops and implements policies and procedures, assesses and improves department performance, and ensures orientation and continuing education of department staff.

 

Education

 

Bachelor's degree in Business or health related field preferred

Equivalent work experience may substitute degree requirement.

 

Related Work Experience and Other Skills

·         Ability to judge the appropriate action in response to changes, circumstances or problems.

·         Ability to lead a large group of subordinates while ensuring a high level of engagement and performance.

·         Ability to objectively appraise and analyze the qualifications and performance of others as well as the ability to  plan and direct their activities

·         Knowledge of Medicare/Medicaid Guidelines, JCAHO guidelines as it relates to registration/admitting.

·         Knowledge of Patient Access or Business/Finance operations preferred.

·         Minimum of 5 years management experience.

·         Proficient in Microsoft Office applications and other as assigned.

·         Skilled in building relationships with other leaders and staff.

 

Job Roles

·         Actively seeks ways to control costs without compromising patient safety and quality of

care of the services delivered. -

·         Attends in-service presentations and completes mandatory education requirements as

·         assigned. -

·         Creates and maintains monthly budgets and provides variance analyses on both

positive and negative variances. Develops and implements action plans as needed. -

·         Develops short and long term departmental goals and monitors on a monthly basis.

·         Develops and implements action plans as needed. -

·         Ensures high levels of performance, achievement of goals and quality of results

through coaching and mentoring of managers and staff.

·         Obtains monthly performance data for the facility and shares with the staff and facility

management.

·         Oversees facility patient access functions to ensure daily operations are maintained

according to established performance standards.

·         Oversees management of Patient Access staff by providing recommendations for

hiring, promotion, salary adjustment, completion of performance appraisals and

disciplinary action.

 

 

Methodist Richardson Medical Center is a full-service hospital that has moved into a brand-new 134-bed facility. We also deliver care at Methodist Richardson Medical Center – Campus for Continuing Care on Campbell Road. We care for our neighbors in Richardson, Garland, Murphy, Plano, Sachse, Wylie, and surrounding areas. The new Methodist Richardson serves Dallas and Collin counties with advanced facilities and enhanced health services. We're an ANCC Pathway to Excellence® hospital. We're also one of only two hospitals in Dallas--Fort Worth to have received the highest award for Mission: Lifeline – AMI Discharge and Follow Up Demonstration Project from the American Heart Association. We offer an exciting, demanding, and fulfilling career for professionals, where you can work with complex, high-acuity cases. Other expertise includes:

  • Designated Advanced Primary Stroke Center by The Joint Commission and American Stroke Association
  • Accredited Cycle IV Chest Pain Center from the Society of Cardiovascular Patient Care (SCPC)
  • First health care facility to receive the Texas Award for Performance Excellence, patterned after the renowned Malcolm Baldrige National Quality Award.
  • Methodist Health System believes its greatest asset is the team members in our organization that values and encourages diversity and inclusion in all aspects of our organization. These are our guiding principles:

    Mission:

    To improve and save lives through compassionate quality health care.

    Vision for the Future

    To be the trusted provider of integrated quality health care in North Texas.

    Core Values

    Methodist Health System core values reflect our historic commitment to Christian concepts of life and learning:


    Servant Heart - compassionately putting others first
    Hospitality - offering a welcoming and caring environment
    Innovation - courageous creativity and commitment to quality
    Noble - unwavering honesty and integrity
    Enthusiasm - celebration of individual and team accomplishment
    Skillful - dedicated to learning and excellence

    We know that employees who are happy, healthy, and fulfilled take better care of patients. We also know that caring for our employees as individuals makes us a better organization. Our benefits include:

    • Medical plan choices
    • Pharmacy coverage
    • Dental and vision plans
    • AD&D insurance
    • Employee assistance program
    • Flexible spending account
    • Paid time off
    • Extended illness benefits
    • Wellness program
    • Weight management, tobacco cessation, and prenatal programs
    • Basic and volunteer life insurance
    • Short-term and long-term disability
    • Retirement plans with matched contributions
    • Leave of absence
    • Tuition reimbursement
    • Adoption assistance
    • Employee discounts
    • And more.