- Bachelor’s Degree in Nursing and two to five years’ experience in either clinical nursing or case management in an acute care setting. If not in possession of a Bachelor’s degree, employee will agree to obtain a BSN within five years of employment.
- A clinical Master’s degree in Nursing is preferred.
- Licensed as a Registered Nurse in the State of Michigan.
- Case Management certification preferred, or certification is to be obtained within three years of employment. Certification is optional if individual holds a Master Degree in Nursing.
- Recent experience in utilization and/or discharge planning in an acute care setting is strongly preferred.
- Ability to utilize software relevant to the job.
· Demonstrates effective and functional supervision and leadership skills.
- Ability to work in a high volume caseload environment and deal effectively with rapidly changing priorities.
- Excellent communication skills required.
Reports to the Manager of Social Work and Case Management
POPULATIONS SERVED COMPETENCIES, INCLUDING AGE OF PATIENTS SERVED
Cares for patients in the age category(s) checked below:
__Neonatal (birth-1 mo) __Young adult (18 yr-25 yrs)
__Infant (1 mo-1 yr) __Adult (26 yrs-54 yrs)
__ Early childhood (1 yr-5 yrs) __ Sr. Adult (55 yrs-64 yrs)
__Late childhood (6 yrs-12 yrs) __Geriatric (65 yrs & above)
__Adolescence (13 yrs-17 yrs) _X All ages (birth & above)
- Supports the Mission, Vision and Values of Munson Healthcare
- Embraces and supports the Performance Improvement philosophy of Munson Healthcare.
- Promotes personal and patient safety.
- Has basic understanding of Relationship-Based Care (RBC) principles, meets expectations outlined in Commitment To My Co-workers, and supports RBC unit action plans.
- Uses effective customer service/interpersonal skills at all times.
- Assists in providing services to restore optimal social and health adjustment within the patient’s capabilities. Assists patients and families in developing effective strategies in coping with acute/chronic illness, hospitalization and treatment.
- Assesses and documents information pertinent to the patient’s current health status and need for relevant resources.
- Assesses and documents the resources and potential cost of services and providers available.
- Interacts with the patients and families in the development of a comprehensive and timely transitional plan that is realistic, patient oriented, and time specific.
- Enacts transitional plan that moves the patient along with the care continuum, effectively working with the community to identify and allocate post discharge needs.
- Develops collaborative relationships with providers including those pertaining to vocational needs and disability compensation.
- Participates in concurrent performance improvement efforts to assist in implementing the measures that impact quality care outcomes.
- Evaluates outcome related to the case management process including length of stay, readmissions, patient satisfaction and financial variances. Reports pertinent variances.
- Assures compliance with certification requirements of regulatory agencies.
- Maintains standards of professional practice, strict confidentiality, conflict resolution, negotiation skills, advocacy and ethics.
- Adheres to department and organizational policies and procedures.
- Performs other duties and responsibilities as assigned.