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|Department:||Work Injury Program|
A clinical degree in an Allied Health field preferred.
Prior work experience in Occupational Health and Medicine, Vocational Rehabilitation, or Human Resources required.
Certification showing continuing education related to workers compensation case management or vocational rehabilitation preferred.
Familiarity with the Americans with Disability Act and an advanced working knowledge of Michigan worker’s compensation law.
Prior case management experience with an emphasis in work injury management preferred. Must have the ability to work in a high volume caseload environment and deal effectively with rapidly changing priorities.
Demonstrated ability to problem solve in an objective and professional manner without excessive direction or supervision.
Demonstrated excellence in:
· Relationship building
· Critical thinking
Works independently with minimal supervision, under the general direction of the HR Generalist – Absence Management. Reports to the Director of Employment Services.
AGE OF PATIENTS SERVED
Cares for patients in the age category(s) checked below:
Neonatal (birth-1 mo) X Young adult (18 yr-25 yrs)
Infant (1 mo-1 yr) X Adult (26 yrs-54 yrs)
Early childhood (1 yr-5 yrs) X Sr. Adult (55 yrs-64 yrs)
Late childhood (6 yrs-12 yrs) X Geriatric (65 yrs & above)
Adolescence (13 yrs-17 yrs) All ages (birth & above)
No direct clinical contact with patients
Supports the Mission, Vision and Values of Munson Healthcare.
Embraces and supports the Performance Improvement philosophy of Munson Healthcare.
Promotes personal and patient safety.
Has basic understanding of Relationship-Based Care (RBC) principles, meets expectations outlined in Commitment To My Co-workers, and support RBC unit action plans.
Uses effective customer service/interpersonal skills as all times.
Serves as work injury case manager for Munson Healthcare employees; may be required to answer the work injury hotline; directs care of employees as needed. Follows injured MMC employees through the reporting, treatment, recovery and return to work process to the final determination of the claim.
Responsible for maintaining up-to-date Munson employee incident information in the STIX system; complies with OSHA record keeping in regards to days lost and/or restricted.
Works with the OHM physicians and OHM clinic staff to serve as a resource for select work injury patients on an as-needed basis for immediate help to the patient on a short-term basis.
Coordinates medical treatment plans and physician recommendations to ensure a successful and timely return to work.
Provides frequent and appropriate communication with injured employees, managers, and the Third Party Administrator.
May give consultation and direction to case managers on the team with less experience. Coordinates communication with fellow case managers to share information on new rules and regulations that may impact case management with work injured employees.
Evaluates outcomes and participates in performance improvement efforts to implement measures to impact program outcome.
Promotes and develops a collaborative relationship with providers in all areas of specialty that may impact treatment and recovery of work impaired employees.
Performs other duties as assigned.
1. GENERAL PHYSICAL REQUIREMENTS
· Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
2. PHYSICAL ACTIVITIES
· Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
· Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.
· Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
· Hearing: Perceiving the nature of sounds at normal speaking levels or without correction. Ability to receive detailed information through oral communication, and make fine discriminations in sound.
3. VISUAL ACUITY
· The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.
4. WORKING CONDITIONS
· The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.
· None: The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
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