Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow.
Escorting patients to exam/procedure rooms. Observes, records and reports patients conditions and reactions to drugs and treatment to providers.
Assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
Collecting patient history including current medications, allergies, symptoms, etc.
Utilizes the nursing process to provide patient care as directed by provider; this may include screenings and administering medications and treatments in accordance with clinical and nursing standards.
Prepares equipment and aids providers during treatment, examination and testing of patients and with various procedures as needed.
Timely and accurate documentation in patient charts; relaying information & instructions to patient/family. Document all interventions, phone calls, patient/family responses, medication dispensed or prescribed, hospital data, etc. in medical record/EMR.
Demonstrates knowledge of safe medication administration; administers prescribed medications and treatments in accordance with nursing standards.
Answering patient phone calls & messages and acting as a communication liaison between the patient and provider.
Collection and handling of lab specimens following established standards and practices. Adhere to infection control safety guidelines, maintaining equipment, instruments and stock supplies.
Utilizes electronic referral process to complete requested physician referrals to NCH Healthcare Group specialists and ancillary services.
Fulfills clerical responsibilities as assigned which may include filing or sending medical records to a patient or referral provider; appointment scheduling.
Knows the general condition of the equipment at all times, knows how to operate all equipment required in the course of performing procedures. Documents failures in a timely manner.
Knowledgeable about treatments administered and studies performed, as well as any preparation of the patient which may be required prior to the test being performed.
Medical Assistant requires completion of a Medical Assistant program and must be
Nationally Certified (CMA) or Nationally Registered (RMA)
Minimum of one (1) year formal education of training beyond High School
Must be certified or registered through an approved organization as a Medical Assistant
Current certification in Basic Life Support for Healthcare Providers from the American Heart Association required
Verified ability to take accurate patient vital signs
Excellent verbal and written communication skills with ability to effectively articulate and explain required information to patients
Knowledge of CPT and ICD9 codes
Knowledge of basic and specialty specific medical terminology
Capable of working under pressure in a fast-paced environment with frequent interruptions while maintaining a professional demeanor and control