Lean Human Capital by HealthcareSource Announces 2018 Elite Honor Roll

Annual awards program publicly recognizes healthcare talent acquisition teams performing at an ‘elite’ level, celebrating success of the organization’s recruitment function

Woburn, Mass. – October 18, 2018 – HealthcareSource®, the leading provider of talent management solutions for the healthcare industry, today announced that Lean Human Capital has selected the winners of its 2018 Elite Honor Roll.

This is the eighth year Lean Human Capital by HealthcareSourceSM has recognized excellence in healthcare recruitment. All winners have been selected based on quantifiable evidence that they perform within the top 5 percent of healthcare recruitment teams across the U.S.

Talent acquisition and recruitment teams at the following healthcare organizations have been named to The Elite Honor Roll Awards:

2018 Elite Honor Roll:

  • Providence Health & Services – Renton, Wash.
  • Sutter Health – Sacramento, Calif.
  • Adventist Health System, Central Florida North Region – Altamonte Springs, Fla.
  • Adventist Health System, Florida Hospital – Altamonte Springs, Fla.

2018 Elite Honor Roll Nominees:

  • Advocate Health Care – Downers Grove, Ill.
  • Rush University Medical Center – Chicago
  • Mayo Clinic – Rochester, Minn.
  • Mercy Health, a member of Trinity Health, West Michigan – Grand Rapids, Mich.

Lean Human Capital evaluates and selects the Elite Honor Roll Organization winners based on the following criteria:

  • Overall performance in the Lean Human Capital 20 Key Recruitment Metrics Performance Index, a combination of key metrics from five critical performance dimensions: Responsiveness, Process Efficiency, Productivity, Cost, and Quality of Hire
  • Overall performance in Lean Human Capital’s validated Voice-of-the-Customer assessments (Hiring Manager, New Hire, and Non-Hired Applicant)
  • Ability to create and use a scorecard to manage their business and build a culture using data and facts
  • Demonstration of a strong commitment to continuous improvement and lifelong learning
  • Implementation of innovative solutions to improve key metrics and drive cost savings for their organizations

In addition, Lean Human Capital recognized the following healthcare recruitment teams with Raving Fan Awards for excellence in talent acquisition based on validated hiring manager and candidate Voice-of-the-Customer assessments. The 2018 winners are:

Raving Fan Award – Hiring Manager

  • Adventist Health System, Central Florida North Region – Altamonte Springs, Fla.
  • Providence Health & Services – Renton, Wash.
  • Sutter Health – Sacramento, Calif.
  • Genesis Health System – Davenport, Iowa

Raving Fan Award – Candidate Experience

  • Adventist Health System, Central Florida North Region – Altamonte Springs, Fla.
  • Adventist Health System, West Florida Region – Tampa, Fla.
  • Providence Health & Services – Renton, Wash.
  • Advocate Health Care – Downers Grove, Ill.

Lean Human Capital Raving Fan Award winners are selected based on the following criteria:

  • Overall score in top 5th percentile across all survey dimensions: Understanding, Communication, Care, Satisfaction, Quality of Hire
  • Sustained improvement in performance during the past 12 months
  • Demonstration of a strong commitment to using Voice-of-the-Customer assessments for implementation of continuous improvement initiatives
  • Participation in at least two hiring manager assessments within the past 12 months

“By improving the efficiency, effectiveness, and quality of their recruiting processes, the healthcare recruitment organizations recognized on the Elite Honor Roll are having a real impact on patient care,” said David Szary, HealthcareSource Senior Vice President and General Manager, Recruiting Services, and Founder of Lean Human Capital. “In healthcare, talent matters more than in almost any other industry. We are thrilled to recognize these teams for their elite performance and the impact they have had on their hiring managers, candidates, and ultimately on the patients they serve.”

Additionally, we are excited to announce that the 2018 Elite Honor Roll recognized individual recruiters for their outstanding performance and contributions to their respective organizations. The winners are:

  • Callie Anderson, Adventist Health System, Mid America Region – Merriam, Kan.
  • Morgan Arroyo, BJC Healthcare – St. Louis
  • Mary Blagg, Providence St. Joseph Health Region – Seattle
  • Natalie Brewster, Mayo Clinic – Rochester, Minn.
  • Robert Britton, St. Joseph Mercy Health System, a Member of Trinity Health – Livonia, Mich.
  • Marcus Broxie, Adventist Health System, West Florida Region – Tampa, Fla.
  • Susan Caldwell, Vanderbilt University Medical Center – Nashville, Tenn.
  • Carla Cooling, SCL Health – Denver
  • Lauren Corbett, Providence Health & Services – Seattle
  • Brianna Cowell, Adventist Health System, Central Florida North Region – Altamonte Springs, Fla.
  • Maribeth Culpepper, Providence St. Joseph Health – Seattle
  • Jessica Gartner, Mayo Clinic – Rochester, Minn.
  • Caryn Gonzalez, Adventist Health System, Florida Hospital – Altamonte Springs, Fla.
  • Charlotte Hawkey, SCL Health – Denver
  • Jean Heafner, BJC Healthcare – St. Louis
  • Robert Holmes, Adventist Health System, Central Florida North Region – Altamonte Springs, Fla.
  • Tara Karron, HCA East Florida – West Palm Beach, Fla.
  • Kate Knopik, Mayo Clinic – Rochester, Minn.
  • Susan Krug, Adventist Health System, Central Florida North Region – Altamonte Springs, Fla.
  • Lisa Livingston, Mercy Health Saint Mary’s, a member of Trinity Health – Grand Rapids, Mich.
  • Jill Lopez, Holy Cross Health, a member of Trinity Health – Silver Spring, Md.
  • Timothy Pauk, BJC Healthcare – St. Louis
  • Stephanie Payton, Providence St. Joseph Health – Portland, Ore.
  • Brittany Poynter, Vanderbilt University Medical Center – Nashville, Tenn.
  • Mary Ross, Providence St. Joseph Health – Torrance, Calif.
  • James Sugiyama, University of Utah Health – Salt Lake City
  • Lisa Thorson, North Kansas City Hospital – Kansas City, Mo.

“This is the second year of this award and the competition to make this Honor Roll was intense,” said Szary. “These 27 individuals represent the top 2 percent of healthcare recruitment professionals within our RecruitX Healthcare Recruitment Community," said Szary. “All of these individuals were nominated by senior management for superior performance and were able to quantify through objective data how they perform at an ‘elite’ level. While the supply for talent within the healthcare industry continues to decrease, these individuals continue to improve their performance. We are excited to recognize them for all the hard work and dedication they provide to their healthcare organizations on a day-to-day basis.”

HealthcareSource congratulates all our winners on their accomplishments.

To learn more about HealthcareSource Recruitment Optimization, including Lean Human Capital’s Elite Honor Roll and The Healthcare Recruitment Metrics Benchmark Study, please schedule a conversation with us.

About HealthcareSource

HealthcareSource® is the only comprehensive talent management suite designed specifically to support the healthcare talent ecosystem. Our software, services, content, and analytics enable more than 3,500 healthcare organizations, senior care providers, and staffing agencies, spanning over 6,000 locations, to ensure quality patient and client care by recruiting, retaining, and developing quality talent. HealthcareSource and its award-winning healthcare talent management solutions have been recognized by industry analysts and trade groups.

HealthcareSource Media Contact:
Norma Gaffin
pr@healthcaresource.com