A Message For Our Valued Customers Regarding COVID-19

Woburn, MA – March 17, 2020 – Amid ongoing concern about the coronavirus (COVID-19), our top priority is the health and wellbeing of our clients, partners, employees, and our communities. As we navigate through times of uncertainty together, please know that we are committed to supporting your needs and answering any questions you may have. 

Our primary focus is to provide uninterrupted services to clients. As a software-as-a-service company, HealthcareSource is well-positioned to weather this challenge with zero disruption to our clients. As a matter of course, a majority of all implementation, service, and consulting work with our clients occurs remotely, as does most system maintenance and upkeep. Additionally, 50% of the HealthcareSource workforce is “work from home,” and all employees possess the necessary technology and business infrastructure to work remotely at any time. 

HealthcareSource also routinely evaluates business continuity readiness and emergency preparedness as a matter of ongoing business planning. To date, we have taken three primary actions in response to the spread of COVID-19: 

  • On March 10th, we launched a free learning management platform for the healthcare industry and all healthcare workers in the country, which includes a collection of 25+ free courses on emergency preparedness, infection control and response. 

  • We are also practicing social distancing to do our part to minimize the spread of COVID-19: On March 11th, we closed all HealthcareSource offices and issued a mandatory remote work policy until further notice to avoid unnecessary face-to-face interactions. 

  • We’ve asked all employees to cancel or defer all non-essential travel. 


As your trusted partner for more than 20 years, we are here to support you and your teams in this time of need. 

Michael Grossi 

Jenna Vassallo


About HealthcareSource
HealthcareSource® is the only comprehensive talent management suite designed specifically to support the healthcare talent ecosystem. Its software, services, content, and analytics enable more than 3,500 healthcare organizations, senior care providers, and staffing agencies, spanning over 6,000 locations, to ensure quality patient and client care by recruiting, retaining, and developing quality talent. HealthcareSource and its award-winning healthcare talent management solutions have been recognized by industry analysts and trade groups.