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Department: Medical Clinic in Ottumwa
Schedule: Full Time
Shift: Days
Hours: 8:00 AM - 5:00 PM
Job Details:
  • This position manages and coordinates the office functions for the facility’s outreach clinics in Ottumwa, IA.  He/She has supervisory authority over the staff and is responsible for filling in where possible as needed.  He/she will work to develop and implement policies and procedures that are in-line with the main business office procedures and will coordinate with the main business office to ensure insurance filing is timely and accurate.  Ensures the offices provide appropriate customer relations at all times.


    Minimum knowledge, skills, and abilities:

    v    College degree preferred, high school graduate with clinic or healthcare experience in an insurance office setting may be substituted for an undergraduate degree.

    v    Prior experience in a medical office or hospital acute setting in an insurance/billing role is required.

    v    Former management experience is highly preferred.

    v    Must have a valid driver’s license and reliable transportation, as this position requires travel between the main facility and the outreach clinics.

    v    Ability to read and communicate effectively in English.

    v    Ability to communicate well verbally.  Must work effectively as a leader and member of a team.

    v    Ability to lead employees

    v    Strong computer skills related to scheduling and billing.

    v    Positive, appropriate customer service skills.

    v    Basic mathematical skills.

    v    Critical thinking skills required to effectively perform the duties as outlined in this job description.

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