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Department: Food & Nutrition Services
Schedule: Part Time Permanent
Shift: Evenings - Shift 2
Hours: 4:00 pm - 7:30 pm
Req #: 3462
Facility Information: Phelps Memorial Hospital Center is a 238-bed not-for-profit acute care hospital situated on a scenic Hudson River campus in beautiful Sleepy Hollow, NY, just 35 miles north of New York City. We are dedicated to providing excellence in patient care with a staff of highly skilled experts, state of the art equipment and a supportive management team. Employees find a challenging and fulfilling professional experience in an atmosphere of team spirit. With over 1,600 employees, we are one of the largest employers in Westchester County. We value our employees and support them with an individualized orientation and one of the industry's best and most comprehensive flexible benefits package.
Job Details:
  • Job Summary: The Call Center Associate (CCA) is responsible for updating the CBORD menu management program with patient’s diet information for all admissions and diet changes. The CCA obtains patient’s daily menu selections via telephone using the CBORD Menu Management program.  Inputs patient meal selections consistent with therapeutic diet orders, allergies and preferences.


    Job Requirements: High school diploma or GED required. One (1) year experience working in patient meal service required. Computer data entry experience a plus. Fluency in Spanish desirable. Knowledge of therapeutic diets preferred. Ability to read, write and communicate in English required.

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