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Category: Clerical
Facility: Hutchinson Regional Medical Center
Department: PULMONARY CARE
Schedule: Part Time - 40 to 72 hrs a p.p.
Shift: Evening Shift
Hours: 3p-11p
Job Details:

This document is neither an employment contract, nor an all-inclusive list of duties and responsibilities for this position.

 

POSITION TITLE:

Communication Clerk

DEVELOPED:

Unknown

POSITION CODE:

5670

REVIEWED:

Nov., 2012

DEPARTMENT:

Nursing Units

REVISED:

Nov., 2012

REPORTS TO:

RN – Dir – PCS of Unit assigned or designee

CLASSIFIED:

Unknown


 

PRIMARY CUSTOMERS: (check all that apply)

 

 

DIMENSIONS:

X

Patients

X

Physicians

 

Supervision:

# of Direct Reports:

     

X

Families

X

Visitors

 

 

# of Indirect Reports:

     

 

X

Hutch Regional team

X

Other:

 

Budget:

Operating $:

     

 

X

Affiliate team

 

 

 

 

Payroll $:

     

 

                               

GENERAL SUMMARY:

 

              Supports patient care unit activities through the performance of clerical, reception, and chart maintenance functions. Works in cooperation with other health team members. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. 

 

ESSENTIAL FUNCTIONS:

 

  • Assists visitors, families, physicians and patients in meeting their needs.
  • Performs the clerical functions necessary to record information such as physicians’ orders, dietary requirements, and medication information.
  • Answers telephone and intercom calls and provides information or relays messages to patients and the medical staff.
  • Prepares discharge notices.
  • Requisitions supplies, distributes mail, newspapers, and flowers.
  • Abides by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).
  • Serves a population newborn through geriatric.

 


 

MINIMUM KNOWLEDGE AND SKILLS REQUIRED:

 

  • Knowledge of basic clerical functions.
  • Keyboarding skills of 30wpm.
  • Knowledge of Microsoft Office to include WORD and Excel.
  • Demonstrated ability to communicate effectively.

 

 

PREFERRED KNOWLEDGE AND SKILLS:

 

·         Previous exposure to a medical environment.

·         Medical terminology.

 

 

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

 

·         Recent clerical, keyboarding and computer experience.

 

 

PREFERRED EDUCATION AND EXPERIENCE:

 

·         Previous experience in a medical environment.

 

 

LICENSURE OR REGISTRATION REQUIRED:

 

  • None.

 

 

PREFERRED LICENSURE OR REGISTRATION:

 

·          

The Communication Clerk supports patient care unit activities through performance of clerical, reception, and chart maintenance skills. She/he assumes responsibility and accountability for assigned work in cooperation with other health team members. High school diploma or equivalent. Completion of medical terminology course is preferable.



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