Hampton Roads Eye Associates located in Hampton, VA is seeking at full time Office Assistant to join their team.
Job Summary: The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized. Other duties to be assigned as needed for the Optical department.
EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.
EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. Retail experience highly preferred.
HOURS: 8:30am-5:30pm, Monday-Friday