Clinic Scheduler




Full Time


High School/GED

Riverside PACE located in Newport News, Virginia is seeking a Full Time Clinic Scheduler to join their team. 

PACE (Program for All-Inclusive Care of the Elderly) is a community-based program which provides patients with all necessary health services while they stay in their homes. It covers many different types of services including a day center, personal care in the home, home based emergency response system, transportation to appointments, delivery of medical supplies, therapy, as well as inpatient services.


JOB SUMMARY: Responsible for scheduling participant's appointments and coordinating transportation, escort needs and authorizations for services for PACE-Newport News participants. Assures that outbound appointment process is consistently followed. Reports to the IDT the appointment schedules. Works with staff to ensure that authorizations for services have been obtained and documented. Serves as a liaison between Senior Nurse Manager, Home Care Manager Transportation Coordinator and Clinic Team on appointments and communications with family and care givers of the participants. Ensures that all participant information is documented and all paperwork guidelines are being met. Communicates with referral sources and as appropriate. Works collaboratively with all Riverside PACE team members and departments. Has advanced ability in the use of computer software, correspondence skills, report writing and telecommunications. Performs other assignments as directed by manager.


EDUCATION: Minimum High School graduate or GED required. Additional education or certification in an administrative or medical field preferred

EXPERIENCE: At least one year's experience in working with the elderly required. Nursing Assistant or Medical Assistant experience preferred. Must clearly demonstrate a high degree of organizational skills, multi-tasking and efficiency. Two years clerical, secretarial or scheduling experience preferred.

Certification: CPR and First Aid required and maintained throughout employment.

HOURS: To work primarily day shift Monday through Friday.