Business Intelligence Developer




Full Time


Riverside Health System located in Newport News, Virginia is seeking a Full Time Epic Business Intelligence Developer

Job Summary: Reporting to the Director, Decision Support, Epic Business Intelligence Developers (BID) work with customers to understand and analyze requirements and develop business intelligence (BI) solutions using underlying Epic technologies.  BIDs supports key strategic organizational priorities, including population health management, clinical performance, and quality/operational performance. 

They analyze, provide specifications for and write individual reports for the assigned applications to support the needs of end users, system leadership and the Epic project team. These individuals serve as the primary reporting resource for the Epic Cogito application, and have the responsibility for system support, maintenance, analysis, design and change control of all reporting components used to build and manage Hospital / Practice / Business office reporting. BIDs define report requirements and modify existing reports, or as necessary design/develop/test/validate/implement report based programs, and codes/tests/debugs/documents system scripts in application, web and database environments. Responsible for validating existing foundation system reports and identifying in advance reporting needs with customers. Works with Epic Application analyst and customers to investigate, evaluate and prioritize reporting needs, then translate those needs into usable reports. Create new reports using 3rd party report writing tools to display Epic / Clarity data. Receives and documents formal report requests from customer, evaluates request for completeness, and if needed works with customer to finalize request, and build requested reports. Creates complex operational and project-related reports including design, test, validation process for implementation and ongoing support for Epic using tools such as Caboodle, Clarity, Reporting Workbench, Radar, Crystal Reports, and Business Objects Enterprise. Safeguards protected Health information from any intentional or unintentional disclosure in compliance with applicable rules and regulations.   Participates in meetings with stakeholders from clinical and non-clinical operations. Maintains existing reports/databases/dashboards and analyzes/evaluates requirements for new modified reports/databases/dashboards. Demonstrates positive interpersonal skills by effectively working with other project team members to identify and resolve problems associated with the implementation project.

Educational Requirements: Bachelor's degree required. 

Certification/Licensure Requirements:  Existing Epic Certification(s) in Cogito applications preferred. 

Experience Requirements: Extensive knowledge of business intelligence programs, report creation/maintenance, and data visualization required. In-depth knowledge and experience with relational database concepts and query tools required. Sound knowledge of SQL tuning and data extraction methodologies required. Experience/ knowledge of development in Epic Reporting (Cogito) applications – Caboodle, Clarity, Radar, Reporting Workbench, Chronicles and Crystal reporting highly desired.