Customer Service Associate

Clinical (Non-Nursing)



Part Time

Works under the supervision of the ED nurse manager, ED supervisor, and charge nurse. Greets and assists patients and

visitors as they enter or exit the ED. In addition, the position must demonstrate the knowledge and skills necessary to provide

care appropriate to the age of the patient served on his or her assigned unit. The individual must demonstrate knowledge of the

principles of growth and development over the life span. Must also possess the ability to collect data reflective of the patients

status and assist with the interpretation of appropriate information needed to identify each patients requirements relative to age

specific needs as describes in the departmental policy and procedure guide. Also responsible for accurate intake and processing

of patients registration information.


High school graduate preferred. Also prefer one of the following: completion and certification of a nursing assistant course,

completion and certification of emergency medical technician basic, certified CPR instructor, completion of at least 80 hours of

clinical instruction in an accredited nursing program, or a medical assistant.

Experience:  See education