Certified Medical Assistant

Job Code Number: 1781400-4410-03


  Full-time · Day Shift/includes weekend · 40 · FT - Days

  • Graduate of an Approved Medical Assistant Program
  • CPR Certification
  • 1+ years experience is required
  • JOB SUMMARY AND ESSENTIAL FUNCTIONS:  This position is responsible for assisting providers and other members of the health care team in providing high quality patient care.

    Incumbents may perform any combination of the primary duties listed below.  This position description is not intended to be an all-inclusive list of all duties, knowledge, skills or abilities associated with this classification, but is intended to accurately reflect the primary job elements. 

    1. Assist physician and other providers to examine and treat patients, including handing instruments or material or performing such tasks as giving injections or removing sutures. May give medications or immunizations, administer basic healthcare or medical treatment, change dressings on wounds, and apply bandages, dressings, or splints.
    2. Obtains, identifies and records patients' medical history, vital statistics, prevention data, medications, chief complaints and other pertinent information; observes, records and reports pertinent patient symptoms, reactions, condition changes or information such as test results in medical records.
    3. Collects, prepares and transports blood, tissue or other laboratory specimens, logs specimens and prepares for testing. Performs basic laboratory test, disposes of contaminated supplies and sterilizes instruments. Performs phlebotomy functions, venipuncture and skin puncture procedures as requested or required by provider.
    4. Prepares treatment rooms for patient examinations, keeping rooms neat, clean and stocked with adequate medical supplies. Maintains instruments and prepares sterilization as required.
    5. Operates  electrocardiogram (EKG) or other medical equipment to administer routine diagnostic test.
    6. Prepares patient for visit, keeps them updated on the status of their appointment and assist with rescheduling or scheduling follow-up appointments. Instructs patient as to general clinic policies, patients' rights and responsibilities as needed. Explains treatment procedures, medications, diets or physician's instructions.
    7. Performs clerical duties in support of patient services to include but not limited to front desk support, patient registration  and check-out, answering phones, filing/assembling charts completing tab sets, computer data entry, transcribing orders and ordering test.
    8. Other duties as assigned.

    MACHINES OR EQUIPMENT OPERATED:  Various medical and diagnostic equipment and tools.



    EDUCATION:  Successful completion of an approved Medical Assistant program.

    EXPERIENCE:  One (1) consecutive year of experience as a Certified Medical Assistant preferred 

    LICENSE OR CERTIFICATION:  Current documentation of a national certification as a Certified Medical Assistant through the American Association of Medical Assistants (AAMA) or for the Registered Medical Assistant (RMA) through the American Medical Technologists (AMT). Must also have current CPR certification.


    • Knowledge of current Medical Assistant principles and protocols (clinical and clerical)
    • Knowledge of policies and procedures related to infection control, universal precautions, environmental safety and patient confidentiality
    • Knowledge of medical chart reporting/records in an electronic medical record.
    • Skill in appropriate assessment and assistance techniques
    • Ability to work effectively as a team member with physicians and other staff
    • Ability to react calmly and effectively in emergency situations
    • Ability to appropriately and professionally interact with patients, families, staff and others
    • Ability to adapt to changing demands; ability to plan, organize, prioritize and complete delegated tasks; ability to communicate clearly.


    PHYSICAL DEMANDS:  Frequent walking and standing, lifting and moving patients, equipment and supplies.  Heavy Work - Exerting up to 150 pounds of force occasionally, and/or up to 75 pounds of force frequently, and/or up to 30 pounds of force constantly to move objects.  (May be further defined as "with or without assistance.")

    WORKING CONDITIONS: Exposure to infectious agents.