The admission consultant is responsible for timely, accurate and courteous registration of patients which supply the foundation for Medical Records, Billing and Collections. Verifies insurance coverage by checking eligibility on computer system. Collection of deductibles, co-pays, and/or deposit at the time of service. This position requires good organizational skills and the ability to multi task. Must be able to work harmoniously with others as contact will be made daily with other office personnel, other hospital personnel, patients and their families. Admission consultant must be able to give continual excellent customer service in adverse situations. Healthcare customer service skills must include empathy and compassion.