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Category: Entry Level Service
Facility: Sarah Bush Lincoln - Main Campus
Department: Food & Nutrition
Schedule: Per diem (scheduled <40 pp)
Shift: Evenings
Hours: 10:30-7pm
Contact Information: Contact: Andrea Applegate
Job Details:

Reporting the Lead Dietitian, the Call Center Associate is responsible for handling patient Room Service Orders.  Answers patient calls and enters meal orders into the DFM computer system. This position needs to be familiar with all menu offerings, diet variations and specifics of what may be ordered by patients based on their physician prescribed diet. Assists Registered Dietitians in providing nutritional care and support. High School graduate or equivalent.  Must be able to read, write, perform basic calculations and have demonstrated maturity to work with patients/customers and healthcare professionals. One or two years clerical and customer service experience preferred. This position requires knowledge and understanding of Food/Drug Interactions including insulin, Phosphate Inhibitors, Allergens that may be attained through on-the-job training. Must be able to use telephone and computer software designed to support the Room Service program. Must maintain a friendly and cheerful demeanor at all times reflecting the culture of healing we promote. Preferred multilingual (Spanish)



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