|Clinic Services Specialist|
|Category:||Administrative / Clerical|
|Facility:||Charleston Family Practice|
|Department:||Charleston Fam Prac|
|Schedule:||Full time (70-80 hrs pp)|
|Hours:||Mon-Fri 8 to 5|
Contact: Amy Zerrusen
Reporting to a Clinic Director and working in coordination with a Clinic Team Leader and the entire team, the Clinic Services Specialist is responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. May have primary or back-up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. Assists customers with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Team Leader and/or Clinic Director. High School diploma or equivalent required. Healthcare office/department experience preferred.