Mental Health Worker (Residential Crisis Services)



Way Station

Part Time (Non Benefits Eligible)


Tues, Wed, Thurs, Fri, and Sat 5:30pm-10pm

High School/GED

Contact: Tricia Forchetti
Email: TForchetti@waystationinc.org

Summary: This is a direct service position offered by Way Station, Inc., requiring general knowledge of mental health and specific knowledge and skill in crisis resolution and rehabilitation with persons with psychiatric disabilities. The job involves the assumption of primary responsibility for the smooth operation of the intensive support program and for implementing treatment plans for clients in crisis.


  • Promote effective relationships among clients, families and service providers.
  • Instruct, schedule, and share household tasks with residents (i.e. household budgeting, shopping, indoor and outdoor chores, cooking and other daily living activities).
  • Meeting with members in their homes and other facilities to work side-by-side with them in cleaning, completing chores, cooking, etc. Members' homes vary in accessibility with many living on second and third floors and having no elevator access. Some activities require lifting 10-15 pounds.
  • Document shift contact note on individual members being served.
  • Implement RCS treatment plans for and with assigned clients as defined by Director of ISS and/or Treatment coordinator.
  • Assist assigned clients in monitoring medications, which requires individual to carry 3-5 pound medication boxes upstairs to clients home.
  • Promote and insure the health safety and security, organization, and home like atmosphere of the crisis house.
  • Provide transportation for clients, drive and accompany members to and from appointments.
  • Participate in WSI committees and program planning as assigned.
  • Implement crisis intervention actions as appropriate.
  • Ability to implement a plan of care in both structured and unstructured settings.
  • Ability to make therapeutic decisions affecting members in an autonomous manner.
  • Ability to communicate verbally and in writing.
  • Ability to balance the needs and wishes of an individual client with the needs of others.
  • Ability to establish and maintain empowering, trust relationships with WSI clients which reflect appropriate boundaries.
  • Ability to work as part of an interdisciplinary team.
  • Ability to accurately identify the need for consultation.
  • Ability to assess clients and their environments for health, safety, security and organization in crisis situations.
  • Willingness and ability to examine one's own behavior, feelings and attitudes to facilitate a productive relationship with consumers, providers, administrators and citizens throughout the County.


  • Possession of a high school diploma.
  • Two years of relevant work experience.
  • Knowledge of psychotropic medications and the ability to effectively communicate this knowledge.
  • Interest in working with persons with serious mental illness and understanding of the need to prevent crisis as much as possible.
  • Availability to work evening and overnight shifts
  • Knowledge of psychiatric rehabilitation concepts; knowledge of the principles of crisis intervention.
  • Valid driver's license and safe driving record.
  • Possession or use of a four passenger car to be used to transport Way Station members and a copy of a valid certificate of automobile insurance.
  • Must be covered under an active auto insurance policy and a valid copy of auto insurance is required prior to hire. ?