Service Coordinator and Counselor I



Full Time (benefits eligible)

Day Shift

M-F 8a-4p

Bachelor's Degree preferred

Contact: Ryan Webb
Email: Ryan.Webb@mosaicinc.org

1 year of experience required

Summary: For an assigned caseload of clients and under general supervision, provides rehabilitative and case management services with the goal of supporting the client's successful community integration.  Completes an initial assessment, develops with the client an individual rehabilitation plan in conjunction with other providers of services and updates this plan.  Completes required record keeping and provides a safe environment according to the policy and procedures.



  • Design and run designated number of groups/classes. Instruct, assist, and monitor the day-to day program activities and assist clients in meeting program expectations. Focus on symptom management tasks and coping skills. Assist in maintaining good customer relations. Assess and monitor rehabilitation and treatment needs of a caseload of psychiatrically disabled clients.
  • Provide in-home rehabilitation in daily living and social skills.
  • Provide case management services such as securing and monitoring entitlements and linkages of services.
  • Provide crisis intervention as necessary.
  • Develop and write the IRP with the client and Treatment/rehabilitation team.
  • Monitor and document monthly progress and communicates this with the rest of the team.
  • Perform monthly visits to off-site consumers as specified by their treatment plans.


  • Bachelor's Degree in Social Work, psychology, or related discipline, and/or equivalent to in prior work experience.
  • Interpersonal skills sufficient to establish therapeutic relationships with clients and to communicate and work effectively with residents in accordance with rehabilitation plans.
  • Valid Maryland Driver's License and have a current driving record with 3 or fewer points on it at the time of hire. Must possess valid automobile insurance coverage.  Work may require the use of your own vehicle.
  • Analytical skills sufficient to handle routine administrative details, such as completing incident reporting, case notes, log notes, medication sheets, monthly progress notes, IRPs, billing sheets and any other related documentation.