Family Support Specialist - Healthy Families Montgomery



Family Services, Inc.

Full Time (benefits eligible)

Day Shift

Bachelor's Degree preferred

Contact: Tricia Forchetti
Email: TForchetti@waystationinc.org

Summary: Under the direct supervision of the Healthy Families Montgomery (HFM) Team Leader, this position is responsible for enhancing the home environment and parenting functioning for the physical and mental well-being of children who are at risk of being abused/neglected, and for poor health and developmental outcomes. The Family Support Specialist assists with the strengthening of the parent-child relationship through improving parenting skills and empowering parents towards self-sufficiency. Works with individual families in the home and with groups occasionally. Participates in weekly supervision and accesses supervisor (HFM Team Leader) in crisis situations.


  • Manages a maximum weighted caseload of 25, documenting interventions and assuring timely assessments as appropriate.
  • Demonstrates ability to work as a part of a team, yet is able to work independently. Obtains pre-approval for work to be completed outside the normal work hours or outside the office.
  • Establishes a trusting relationship with at-risk families by initiating and maintaining regular family contact. Willingness to work within culturally diverse communities.
  • Demonstrates a familiarity with parent-child interaction and infant/child development concepts and materials, and the dynamics of child abuse and neglect. Utilizing these concepts and materials with parents and children on home visits.
  • Utilizes the program's evidence based curriculum, Growing Great Kids with all families and seeks supervisory guidance and approval for use of other materials.
  • With active guidance from HFM Team Leader, establishes a service plan including goals, objectives and activities. Reviews and revises service plans and Family Goal Plans routinely and regularly with the family and in supervision with the HFM Team Leader.
  • Performs evaluation instruments and child screenings on time according to the HFM program schedule.
  • Demonstrates competence in written English. Records family observations, activities, pertinent information relevant to family observation, and worker intervention in a consistent and timely manner, no later than 48 hours after family contact.
  • Familiarizes self with community resources appropriate to needs of families. Assists parents in making and attending appointments for doctors, social service agencies, etc.  Acts as a liaison between families and other community agencies.
  • Participates in participant group activities that may include assisting in the planning for the group and in providing child care, if needed.
  • Meets with HFM Team Leader on a weekly basis for a minimum of 1.5 hours to evaluate family status and reflect on how best to serve participants. Shares interventions, perceptions and needs. Demonstrates the capacity for introspection, communicates awareness of self in relation to others, recognizes the value of supervision.
  • Attends all staff meetings, case conferences, required training and any additional training, workshops, conferences and continuing education training recommended by HFM Management staff. Submits career development plan to supervisor. Maintains First Aid and Infant/Child CPR certification.
  • Willing and able to drive personal car to the Montgomery County communities served by HFM.


  • Minimum of high school graduate, or equivalency and demonstrated knowledge of parenting skills, early childhood, and case planning practice required. Preferred - Bachelor's degree in social work, early childhood, family studies or related field with 1 year of experience, or experience working with families, infants/children in a home setting.
  • Fluency in Spanish, as well as English, required.
  • Ability to maintain flexible work schedule, including some evening and weekend hours.
  • Must have a valid driver's license with less than 3 points and the use of a reliable car for work purposes.
  • Ability to lift 30 pounds and participate in floor time activities with participant families.