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Department: Outpatient Therapy
Schedule: Part Time
Shift: Days
Hours: M-Th
Job Details:
  • The Representive rotates through the office performing check in, check out, and telephone functions. Serves as the initial contact for the office, scheduling appointments, performing all necessary billing functions by entering patient information, posting charges and posting office payments. This position requires a very strong emphasis on oral communication, excellent telephone and customer service skills, and a willingness to interact with the public. The position also requires the ablility to priortize and perform multiple tasks. Prepares patient charts with necessary forms for patient visits • Verifies patient information and insurance information • Pulls and/or refiles patient charts • Answers the telephone in a professional manner, takes messages, directs calls as appropriate, and utiilizes fax/copier as needed • Communicates effectively with team members, physicians and other healthcare providers • Schedules and reschedules appointments for physicians and Kid Med schedule • Collects co-payment and payments if necessary • Completes and fax referrals • Copies all prescriptions and/or correspondence before patient leaves office • Requests medical information from other healthcare providers • Backs up medical assistant as needed by taking patients back to rooms and checking vitals Required: High school graduate or equivalent

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