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Department: Multi-Disciplinary Clinic
Schedule: PRN
Shift: Days
Hours: M-F 9:30-6PM
Job Details:
  • This non-exempt position is responsible for nursing care under the supervision of physicians, a registered nurse and department director. This position requires physician office clinical operations and coordination of patient care, patient assessment, interaction, and education.  In addition, the medical assistant serves as the vital contact for patients, medical vendors, and medical providers by communicating information in a friendly professional manner.    Familiarity and knowledge of outpatient physician office operational practices required. Major Duties:  Meets organizational expectations as defined by the Employee Standards of Performance, hospital and department policies and procedures, and the hospital's strategic goals.  Verbalizes a clear understanding of continuous quality improvement and customer satisfaction measures and actively participates in improvement initiatives.  Coordinates the medical care for patients under the direction of the physician and registered nurse.  Triages patients includes delivery of patient to exam room, weighs patient, performing accurate vitals, reviewing and recording accurate history and physical, and maintaining accurate documentation.  Coordinates the daily medical operational activities and communicates to the medical provider the tasks required to provide quality care.  Demonstrates cooperation and support in engaging staff with teamwork.  Communicates and relays medical information to patients, in accordance with HIPPA guidelines, in a timely manner.  Provides direct patient care as ordered by medical provider.  Assists health care professionals in performing exams and minor medical procedures.  Orders lab work, diagnostic testing and other procedures as requested by physician. Verifies benefits on medical procedures ordered by physician, as well as obtaining pre-certification or authorization when required. Maintains accurate and appropriate documentation in patients medical records as services are being rendered. Demonstrates responsiveness and follow through.  Demonstrates planning, organizing and problem solving and assists in the implementation of the solutions.  Attends training for staff development.  Reviews medical supplies required to provide quality care, and stocks patient's exam rooms daily.  Follows OSHA guidelines and properly cleans treatment rooms, exam rooms and lab station after each patient visit.  Adheres to infection control, safety guidelines and confidentiality policies.  Processes patient requests and/or fax requests by pulling charts, attaching documents to charts requiring attention and providing the necessary care as directed by the physician.   Assist in coverage of Multi-Disciplinary Clinic and Infusion Center.  Performs other duties as assigned or directed to ensure smooth operation of the organization.  Education/Knowledge/Skills/Abilities:   Preferred:  Current knowledge of appropriate clinical practice and knowledge or regulatory agency standards for area of expertise.  Graduate of an approved Medical Assistant Certification program. Five years working in a physician office providing outpatient care.  Required: Current knowledge of appropriate clinical practice and knowledge or regulatory agency standards for area of expertise.  Graduate of an accredited Medical Assistant Certification.  High School diploma required. One year experience in a physician office with direct patient nursing experience required.   Licensure/Certification:  Preferred:  ALS & CPR Required:  CPR

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