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Patient Services Representative
Schedule: Full Time
Shift: Days
Hours: Monday-Friday
Job Details:
  • About SPG

    Shore Physicians Group is passionate about partnering with highly skilled and dedicated staff. At SPG we are committed to fostering a progressive and rewarding medical practice environment that promotes professional and personal growth


    General Summary

    Responsible for completing the following tasks in a prompt, courteous, and professional manner:

    · Processing referrals and pre-certifications

    · Attaining pre-certifications prior to scheduling surgery

    · Utilizing CPT coding for procedures performed

    · Receiving/making telephone calls

    · Greeting/assisting patients/visitors

    · Registering new and established patients

    · Scheduling patient appointments

    · Handling collection of patient copayments

    · Filing medical records


    Minimum Requirements

    • Experience in CPT coding
    • Exceptional Customer Service Skills
    • Effectively work as a member of a team and as an individual
    • HS diploma or equivalent
    • 2-4 years experience in a customer service oriented environment  
    • Excellent organization and communication skills 
    • Knowledge of medical terminology, medical insurance, and medical practice services and routines.


    • Athena Experience

    Additional information

    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
    • This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.
    • Shore Health Enterprises is an Equal Opportunity Employer