Works under the supervision of the Office Manager. The Certified Medical Assistant’s primary job function is to provide assistance to the provider with patient exams. Collects data on patient vitals, documents patient medical history and current complaints, phones prescriptions to pharmacies, operates various medical equipment, and may perform patient education. Also, orders all medical supplies and maintains a drug sample log. Performs other duties as assigned.
Core Job Duties
The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Job duties for those who provide care, treatment, and services to SOMC patients are based on the patient population(s) served and are reflective of the patient’s requirements relative to their specific needs.
1. Makes phone calls for patient referrals and prescription requests and documents into the patients; charts.
2. Assists the provider with patient examinations, procedures, venipunctures, and other diagnostic testing.
3. Collects and documents patient vitals, chief complaints, pain assessment, and past medical history.
4. Organizes drug closet and updates drug sample log.
5. Ensures that clinical supplies are properly stocked.
6. Reviews charts for next day’s appointments and pulls lab results, etc. as necessary.
7. Logs and updates medication lists for patients.
8. Assists with answering phones, scheduling appointments and filing.
9. Cross-trained to perform Receptionist/Registrar duties.
10. Communicates with third party payers.
11. Works with Surgery Department and Central Scheduling on scheduling procedures.
12. Contacts insurance companies to obtain necessary Authorization/Precertification.
· GED/High School Diploma required
· Graduate of a Certified Medical Assistant Program required
· CMA, Certified Medical Assistant required
· One to three months of on the job training.
D. Interpersonal Skills:
· Ability to develop positive interactions with patients, patient families, co-workers, and
providers in order to effectively care for the patients.
E. Essential Technical/Motor Skills:
· Copying, calibrating equipment, speaking clearly, answering telephone, fine
dexterity, precise manipulations, handling, and gripping.
F. Essential Physical Requirements:
· Carrying/Lifting/Transferring (max 20 lbs.), pushing, pulling, communicating,
stooping, kneeling, reaching, standing, holding, ambulating, walking and restraining.
G. Essential Mental Abilities:
· Calculations, interpreting numbers, analyzing, assessing, evaluating, explaining,
teaching, attention to detail, memory and reasoning.
H. Essential Sensory Requirements:
· Ability to see, hear, feel and verbalize.
I. Exposure to Hazards:
· Fumes/odors, potentially dangerous equipment, toxic materials, body fluids/blood/tissue,
and exposure to or use of sharps.