Purpose of Job:
To serve as a customer service representative for the members and guests of the Michigan Athletic Club (MAC). Clean the locker room, laundry (towels) and provide exemplary customer service at all times.
High school diploma strongly preferred. Must display friendly, customer service-oriented personality. Female applicants only.
Provide customer service in accordance with MAC/Sparrow Health System behavioral expectations. Cleaning, including mirrors, counters, bathrooms, etc. Perform laundry duties including loading of washers, emptying of washers and folding of towels. Checking and recording temperatures of Steam Room, Hot Tub, Cold Plunge and Sauna as scheduled. Replenish soap and shampoo dispensers. Collect dirty towels throughout the club. Vacuum and sweep in accordance with set schedule and as required. Restock Fitness Towel carts throughout the club with the set schedule.
Hours variable between 6:00 a.m. to 11:30 p.m. Evenings, weekends and holidays included. Health Club and Locker Room environment. Hot and humid in laundry rooms. Physical labor, constant motion and on feet for 4-8 hours. Ability to ambulate throughout the club many times per shift. Lifting of up to 40 lbs. required. Bending, lifting, and twisting required.