The Clerk IV is the entry level position of the Patient Access career path. The Clerk IV performs outpatient and inpatient registration functions; Provides general information to hospital users, patients and families; Ensures that patients meet financial requirement; Provides excellent patient focused customer service; Communicates effectively to service delivery areas to maximize patient flow and customer service.
Clerk IV, has minimum skills and works at an entry level. The Clerk IV employee is certified in all functional areas for Clerk IV which include:
• Up-Front Collections • Emergency Department • Registration Outpatient Registration • OP Surgery & Special Procedures • Registration • Express Check-In Desk • Insurance Verification