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Req. Number: 10740
Category: Clerical/Secretarial
Facility: St. John Health System, Inc. (180)
Department: Business Office
Schedule: Full Time
Shift: Days
Hours: 8am-4:30pm-Flexible
Job Details:

The BO Rep III Selfpay Collector is primarily responsible for outbound calls to contact customers and make collection efforts towards account balances, handle direct walk-ins, taking payments from patients and updating accounts with current pertinent information.

 

Education:

Completion of high school or GED equivalency exam and 2-3 years working experience in a collections or business office role.

Knowledge/Skills/Abilities:

              Background in dealing with selfpay/collections

              Billing process and/or claims knowledge

              Business/collections office background

              Good communication skills; ability to gain information from individuals/customers by asking appropriate

                questions

              Good verbal and written communication skills

              Organized individual that can multitask

              Problem solving and decision making skills

              Adequate computer knowledge/skills

              Good customer service skills both in person and via telephone

 

 

 

 

 


St. John Health System is an Equal Employment Opportunity (EEO) and Affirmative Action employer. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.



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