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Req. #: 497
Facility: Grimes St. Joseph Health Center (Navasota)
Schedule: PRN
Shift: Any Day of the Week
Hours: Variable
Job Details:
      • Arranges for the efficient and accurate pre-registration and/or registration of In-patients, Outpatients, and/or Emergency Room patients while also maintaining a vigilant awareness for the health care needs of patients and service needs of visitors, medical staff members, team members and/or other organizational stakeholders as those constituents access services within the St. Joseph Health System.
      • Education
        • Required: High school diploma orequivalent (GED)
        • Preferred: Associate degree or equivalent
      • Major
        • Required: N/A
        • Preferred: N/A
      • Experience
        • Required: Minimal/no experience
        • Preferred: One to two years
      • Skills
        • Required: Good Oral Communication in a Service industryMedical Terminology, Health Insurance Terminology
        • Preferred: N/A
      • Licensure/Certifications
        • Required: N/A
        • Preferred: N/A
        • Obtains, validates, and accurately enters all required demographic and insurance information gathered from patients into to the hospital information system.Efficiently and effectively provides out-of-pocket estimates and collects the applicable patient out-of-pocket payments from patients and/or responsible parties.
        • Efficiently and effectively completes and explains all forms/paperwork to patients and/or responsible parties as required by organizational policy and procedures or local, state, and/or federal standards.Efficiently and effectively communicates with and assists those patients, visitors, or other stakeholders who inquire about department-specific or organizational policy and procedures.
        • Efficiently and effectively responds to a stakeholder`s complaint or concern either by addressing the complaint personally or asking for assistance from a fellow team member or someone within the department leadership team.
        • Efficiently and effectively contacts insurance companies, employers, and/or other authorization entities as needed in order to secure appropriate payer information and to insure those payer's requirements are met so that a patient or stakeholder`s health care service(s) will be reimbursed according to the payer`s guidelines.Peforms other appropriate duties as required in a competent, professional, and courteous manner.
      • OTHER
        • Performs other duties as assigned to meet the organization`s needs.

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