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Department: 01 Wilderness Health Department
Schedule: Full-time
Shift: D
Hours: 1.0, as scheduled, Req # - 17881
Contact Information:
  • Contact: St. Luke's Hospital of Duluth Human Resources
  • Tel: 218-249-5387
  • Fax: 218-249-6094
  • Email: recruiting@slhduluth.com
  • Address: 915 E. 1st Street, Duluth, MN 55805  Duluth,  MN  55805
Job Details:
  • Graduate of an accredited school of nursing
  • MN RN licensure prior to starting employment
  • Must maintain a valid drivers license
  • Relevant experience is required
    • JOB SUMMARY
      • The RN Care Navigator for Wilderness Health position oversees centralized patient panel and population health management of the health plan and provider payer products. These new products have been established in support of Accountable Care Organization (ACO) development to grow patient volume as well as increase utilization of health care services within the Wilderness Health (WH) Network. A key component of the product is the transition of care management and chronic disease management from the partner health plans to the provider network. The navigator position will provide centralized support to Wilderness Health facilities and independent clinics in the outreach and enrollment of individuals into programs and services. This individual will coordinate care efforts for a safe, effective, efficient, and patient centered transition along the health continuum. Serves as a resource and educator to patient, service, and clinical staff.
    • MINIMUM QUALIFICATIONS
      • Education: Graduate of an accredited school of nursing.
      • Experience: Two (2) years care coordination experience.
      • Licensure/Certification/Registration: Current license in Minnesota to practice as a Registered Nurse. Valid drivers license.
    • PREFERRED QUALIFICATIONS
      • Education: Graduate of an accredited school of nursing with a four (4) year Baccalaureate Degree.
      • Experience: Three (3) years of RN experience and care coordination experience. Prior experience with insurance payer utilization management programs.
      • Licensure/Certification/Registration: N/A
    • KNOWLEDGE, SKILLS AND ABILITIES
      • Displays competence in needs assessment and patient triage. Possesses the ability to project a positive image though professional behavior, patient interaction, and using motivational skills to build positive relationships with patients, families, providers, and staff. Demonstrates knowledge of nursing care standards relevant to assigned populations, as well as nursing theory and practice, and nursing specialty areas. Must possess knowledge of risk stratification and policies and procedures common to the area of nursing expertise. Consistently demonstrates behaviors that align with Wilderness Health’s mission, vision and values. Recognizes appropriate values and behaviors in self and others. Demonstrates respect for others and conducts self in calm, purposeful, and professional manner. Complies with all Wilderness Health departmental policies and procedures. Demonstrates and has knowledge of principles of growth and development skills necessary to successfully accomplish job requirements. Experience in technology interface. Respects the confidentiality of all information by sharing information only with those who need to know. Uses time effectively and actively participates in productivity of the product. Identifies and meets needs of customers, including patients. Continuously works to improve skills and interpersonal relationships.
        • READING - Advanced: Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquires or complaints.
      • WRITING - Intermediate: Ability to write routine reports, correspondence, or procedures.
      • SPEAKING - Intermediate: Ability to effectively present information in one-on-one, small group situations or before groups of customers, clients, and other employees of the organization.
      • MATHEMATICAL SKILLS - Intermediate Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to compute rate, ratio, and percent and to draw or interpret bar graphs to apply concepts of basic algebra and geometry.
      • REASONING ABILITY - Advanced Skills: Ability to define and solve problems, collect data, establish facts, draw valid conclusions and deal with a variety of concrete and abstract variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in mathematical or diagram form and deal with several abstract and concrete variables.
      • AGE SPECIFIC COMPETENCIES - Skilled at assessment and knowledgeable of growth and development. Provides appropriate care respective to the ages of the patients served per clinical environment.
    • PHYSICAL DEMANDS AND ENVIRONMENT
      • PHYSICAL DEMANDS
        • Ability to talk, hear, sit and reach for a period of eight (8) hours; ability to lift up to twenty-five (25) pounds
          • Stand - OccasionallyUnder 1/3(1-2.5 hours)
        • Walk - OccasionallyUnder 1/3(1-2.5 hours)
        • Sit - ContinuouslyOver 2/3(5.5 - 8 hours)
          Use hands to finger, handle, or feel - ContinuouslyOver 2/3(5.5 - 8 hours)
        • Reach with hands and arms - OccasionallyUnder 1/3(1-2.5 hours)
        • Stoop, squat, kneel, or crouch - OccasionallyUnder 1/3(1-2.5 hours)
        • Bending-repetitive forward - OccasionallyUnder 1/3(1-2.5 hours)
        • Talk or hear - ContinuouslyOver 2/3(5.5 - 8 hours)
      • LIFTING REQUIREMENTS
        • Up to 10 pounds - Frequently1/3 to 2/3(2.5 - 5.5 hours)
        • Up to 25 pounds - OccasionallyUnder 1/3(1-2.5 hours)
      • WORK ENVIRONMENT
        • Typical Noise Level - Moderate noise (examples: business office with computers and printers, light traffic)
          • WORKING CONDITIONS
    • Typical office environment

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