- High school diploma or equivalent is required
- Computer skills required
- Customer service skills are required
- JOB SUMMARY:
Responsible for daily staffing of the nursing personnel which entails interpersonal communication, problem solving, and completing necessary record keeping. In addition, the SA completes nursing work schedule for designated units.
Education: High School Graduate;
Experience: Prior front line customer service experience. Basic computer/keyboarding skills necessary.
Experience: One (1) year general clerical experience or combination of general clerical experience and training equal to one (1) year.
SPECIAL KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of basic communication skills and working with people; knowledge of computer keyboard. Ability to work concurrently with numerous details and interruptions with accuracy and timeliness; to organize work well; to work independently with minimal supervision; to exercise discretion and confidentiality when relating to employees, concerning staffing and scheduling adjustments, and to make decisions accordingly and reasonably; to communicate tactfully with nursing leadership and other hospital staff.
PHYSICAL DEMANDS/LIFTING REQUIREMENTS:
Ability to see, hear, sit, bend, walk, talk in English, and to light lifting of ten (10) pounds.
WORKING CONDITIONS: N/A