Processes all professional billings while performing registration, billing, and follow-up with third party payers and patients, for multiple business partners. Utilizes a variety of computers systems and third party websites. Resolves the accounts receivables while executing excellent customer service with all patients, third party payers, physicians and coworkers via phone and in person.
At least 2 years experience in the healthcare or related field with emphasis on registration, collection, and /or insurance processes preferred.
Must have knowledge with CPT and ICD-9/ICD-10 codes. Must be able to read and apply Explanation of Benefits to a patients account; inclusive of ANSI denial codes, Contractual and payment recoupment, credits and refunds. Must understand the complete billing process and demonstrate/relay the use of: HCFA 1500, UB, Third Party Liability, Workman's Compensation as well as Health Care Insurance Plans such as; HMO, PPO, POS, Medicare Advantage, Medicaid, Medicaid HMO, Medicare and other governmental plans. Customer Service experience via phone/in person with excellent problem solving, organizational, oral and written skills with attention to detail and follow through required. Proficient in Word (35 wpm minimum), Excel, 10 Key and calculator required.