Minimum: Thorough knowledge of operations as usually obtained through completion of a Bachelor’s degree in Industrial engineering, Business, or Health Administration or other health-care related fireld or equivalent combination of experience and education.
Minimum: Two years experience in a full time improvement-based role with proven outcomes. Experienced in concepts/tools of the Toyota Production System including some understanding of TPS culture, philosophy, principles and tools. Must possess a strong understanding of lean and how it applies in health care. Demonstrated experience coaching managers/professionals to successful outcomes.
Preferred: Four years operational experience in a full time TPS/Lean improvement-based role with proven outcomes. Two years experience in a formal operations leadership/management role. Project management experience.
§ Ability to function effectively both independently and collaboratively within a team environment.
§ Demonstrated ability to teach effectively in a variety of settings.
§ Ability to manage time and prioritize tasks, producing quality products within tight time constraints.
§ Excellent people skills.
§ Basic understanding of technical terminology
§ Demonstrated experience in working on multiple priorities consecutively and sequentially and meeting quality standards for accuracy, attention to detail, and timeliness.
§ Ability to take initiative, identifies, and proposes systems to enhance project management.
§ Demonstrated organizational, work management, and group process skills, and has ability to take initiative to identify and propose new tasks and procedures.
§ Ability to establish and maintain working relationships with a diverse group of staff, public and professionals.
§ Highly effective verbal, written, and interpersonal communication skills with professional presentation and the ability to comfortably interact with diverse populations.
§ Demonstrated ability to work collaboratively in a team-oriented environment with a strong customer-service orientation
§ Demonstrated project management skills, with excellent follow-through and attention to detail.
§ Ability to handle patient and organizational information in a confidential manner.
Shows how to use (through a competency assessment) a standard desktop and windows based computer system, including a basic understanding of MS office, email, e-learning, intranet and computer navigation. Ability to use other software as required to perform the essential functions of the job.
Minimum: Occasional sitting / standing for long periods of time. Occasional lifting or pushing of objects weighing not greater than 20 pounds. Can effectively maintain the hours and workload expected in support of busy healthcare administrators. Ability to travel to off-site locations as necessary