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Location: University Hospital - Main Campus
Department: Surgery Care Center
Schedule: PRN
Shift: Day Shift
Pay Grade: 711
Contact Information:
Job Details:
    • Job Summary
      • The Patient Care Assistant II is responsible for assisting in meeting patient needs for all age groups (neonates, infant, children, adolescent, adult, and geriatric) in the areas of comfort, activities of daily living, clinical procedures as delineated, transporting and safety needs, and obtaining blood samples from patients according to established procedures and protocols. The Patient Care Assistant II will communicate with team members in a timely manner about his/her observations of the patient's progress, needs and problems. Embraces shared governance nursing organizational principles by being aware of nursing council activities so that outcome, goals and objectives of nursing are achieved. Maintains established departmental/hospital policies, procedures, objectives, Performance Improvement and Patient Safety, and infection control. Works as a member of a unit based, multidisciplinary patient care team. Accountability will be monitored through direct observation, financial goal achievement, performance improvement activities, and patient outcomes.
      • The provision of nursing care will be provided in an environment that embraces maximum participation by the staff.

      • Demonstrates population-specific competencies (e.g. age-specific, cultural sensitivity, patient-centered communication) in performance of role.
    • Qualifications Required
      • Education:
        • Ability to read, write, perform simple mathematical calculations and follow written and verbal instructions. High School diploma/GED required or equivalent skills as demonstrated through testing. Successful completion of PCA II program required within orientation/cross-training period.
      • Licensure/Certification:
        • Phlebotomy certification strongly preferred. Certified Nursing Assistant or completion of Nursing Assistant enhancement program preferred. Certification/licensure/registration in other allied health professions also desirable. CPR, Family & Friends preferred, must acquire certification within orientation period, and maintain.
      • Experience:
        • At least one-year full-time experience performing phlebotomy functions at Phlebotomy I or II level or successful completion of a recognized phlebotomy certification program required. Will also consider experience in other allied health professions requiring phlebotomy skills such as: LPN I or II, Paramedic, EMT, Certified Medical Assistant. Additional direct patient care experience is also preferred, such as Nursing Assistant, Sr. SNAP, Dietetics Representative, Physical Therapy Aide, EKG Technician, etc.
      • Knowledge, skills, abilities:
        • Basic knowledge of growth and development relevant to the ages of the patients served.
        • Basic knowledge of the diseases and health care needs of the patient population served.
        • Ability to think critically and prioritize multiple tasks and responsibilities.
        • High level of interpersonal skills in order to effectively communicate with patients, families, visitors, team members, physicians and other hospital personnel with whom daily interactions must take place.
        • High level of interpersonal skills in order to interact effectively as a team member on a team with varying levels of health care workers
        • Problem solving skills sufficient to allow effective problem/conflict resolution.
        • Demonstrated traits on initiative and dependability required.
        • Ability to perform efficiently and effectively under stress.
        • Philosophy of health care service is compatible with that of the mission of University Hospital.
    • Physical Demands
      • Ability to handle heavy materials or patients. Physical demands greater than moderate may require knowledge in the use of appropriate equipment. Frequent bending, lifting up to 60 pounds and pulling require use of proper body mechanics. Often it will be necessary for individual to stand for long periods and may spend most of the shift on feet. Requires close mental, visual, tactile, olfactory and auditory attention in all phases of patient care activities. Moderate manual dexterity required to perform phlebotomy functions.

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