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Department: Pediatric Neonatology
Schedule: Full-time, contractual with benefits
Shift: Day shift
Hours: Department Specific
Exempt/Non-Exempt: Non-exempt
Job Details:
  • This is a full-time, contractual position


    The Department of Pediatrics’ Neonatology Division has an exciting opportunity for a Human Service Worker I. The Human Service Worker I will provide early intervention case management and under direct supervision, will assist in providing early intervention services and direct social services such as routine crisis intervention, placement and referral for individuals and their families.


    This position requires knowledge of child development, developmental screening/assessment, and early intervention with children from birth to five years of age; and an ability to work with families from diverse backgrounds and professionals from multiple disciplines. Experience in a neonatal intensive care unit (NICU) or NICU Follow-Up Clinic with medically fragile infants and toddlers born prematurely is preferable; as is an understanding of medical terminology related to prematurity. The Human Service Worker I positions involves working with families in the NICU to develop Individualized Family Service Plans (IFSPs), conducting home visits (own transportation required) to monitor early intervention services and screen development using the Best Beginnings Developmental Screen, attending NICU Follow-Up Clinic to accompany families on caseload to their appointments and to develop initial IFSPs with newly identified families, and advocate on behalf of families.  All families on a given caseload must be contacted on a monthly basis (some requiring more frequent contacts) and monthly MA billing for service coordination must be completed on eligible families.


    Opportunities to participate in research will be available.


    This position requires flexible hours to accommodate the schedules of working families.


    Essential Functions:

    Ø  Obtains and examines information necessary to assess client’s needs and determine potential eligibility for early intervention and other services. Explains criteria for eligibility to families.

    Ø  Identifies client’s developmental problems and makes referrals for appropriate assessments and/or medical services. Makes recommendations to supervisor on a plan of action for social and/or medical services. Monitors and re-evaluates client progress.

    Ø  Makes home visits to conduct initial intake and follow-up.

    Ø  Coordinates the referral of clients to early intervention services. Arranges transportation as needed.

    Ø  Assists in providing preventive, protective, or supportive services to families who are in or are threatened by situations detrimental to their well-being.

    Ø  Writes Individualized Family Services Plans (IFSP) and maintains case records.

    Ø  Maintains and updates statistical data such as IFSP’s written, early intervention needs evaluated, services provided, referrals made, follow-up contacts, and outcome of interventions. Assists in preparing various State, Federal, and departmental reports such as MA billing.


    Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs.


    Minimum Qualifications:

    Ø  Bachelor’s degree.


    Other: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year for year basis with 30 college credits being equivalent to one year of experience.


    Conditions of Employment: Valid Maryland Non-commercial Class C or equivalent driver’s license may be required. Employees in this job class will be required to use their personal automobile while conducting official business.



    ü  General knowledge of child development and early intervention and an ability to work with families from diverse backgrounds.

    ü  General knowledge of and compliance with confidentiality of records and communications regarding clietns.

    ü  Ability to interact with the public, health care providers, agencies, facilities, and community organizations.

    ü  Ability to use computers and other office equipment.

    ü  Ability to establish and maintain effective working relationships.

    ü  Ability to maintain accurate and up to date case records.


    Hiring Range: Commensurate with education and experience

    Original Posting: 4/26/13

    Reposted: 7/12/13

    Closing Date: 7/19/13


    If accommodations are needed, contact Staffing & Career Services at 410-706-7171, Monday – Friday, 8:30am – 4:30pm EST.  Maryland Relay can be accessed by dialing 711 (in-state) or 1-800-735-2258.


The University of Maryland, Baltimore is an Equal Opportunity/Affirmative Action Employer. Minorities, women, individuals with disabilities, and protected veterans are encouraged to apply.

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