Assistant Health Center Director


Full Time

Various (days, evenings, nights)

8AM-4:30 PM


The Assistant Health Center Director (AHCD) is responsible for assisting the Health Center Director with the day-to-day operations of the health center.



·         Provides leadership and general direction to Unity staff on a daily basis with an emphasis on the registration and appointment staff and the medical records staff.

·         Assesses, plans, implements, and evaluates registration and medical records processes that impact the day-to-day operations.

·         Facilitates the patient flow process for the health center.

·         Handles patient complaints and resolves in a timely manner.

·         Collaborates with administrative staff to provide general services of maintenance and housekeeping.

·         Assists in the maintenance of provider schedules, staff time and attendance records, and office inventory and supply control.

·         Assists the Health Center Director in on-going evaluation of staff and services and in future planning.

·         Assists the Health Center Director in developing an orientation process and provides orientation to new staff and volunteers.

·         Provides coverage at the Center's front desk as needed.

·         Assumes responsibility for the collection and accuracy of encounter forms.

·         Conducts surveys and prepares reports to measure outcomes.

·         Prepares minutes and summaries of meetings.

·         Identifies problems and issues within all sections of the health center and provides the Health Center Director with independent assessments and recommendations for improvement.

·         Attends internal meetings (e.g. Monthly Operations Meeting), as assigned.

·         Represents Unity Health Care by attending external meetings, seminars, and functions as assigned.

·         Promotes a positive, professional atmosphere in and between the Unity Health centers.

·         Promotes occupational health and safety within Unity Health Care.

·         Assists with the supervision of the Health Center staff.

·         Maintains strict confidentiality.

·         Performs other duties as assigned.



·         Bachelor's degree in Business Administration or related field preferred.

·         Minimum of two years of supervisory experience preferred (preferably in an office practice).



·         Experience with underserved population or other special needs populations.

·         Experience in working in a nonprofit primary care ambulatory health center or the equivalent.

·         Demonstrated experience in using good judgment in working with diverse populations.

·         Demonstrated ability to prioritize activities.

·         Ability to articulate the mission of Unity Health Care through his/her work.