- High School/GED Required
Responsible for answering phones and scheduling patients. Directs patients to the appropriate registration area, as well as, the appropriate treatment area when needed. Is responsible for ensuring that all patients have the necessary documentation for the completion of the medical record. Must obtain and accurately enter correct demographic information necessary for proper registration, insurance verification and billing. Will be required to work day shift, as needed, including holidays. May require occasional travel to multiple office sites. Offers friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Orthopedics Sports Medicine and Surgery.
High school diploma or equivalent
One or more years experience in a medical office environment with heavy public contact involving customer service, answering phones, registration, insurance verification and billing.