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Department: Upson Family Physicians - Thomaston
Schedule: Full Time
Shift: Days
Hours: M-F 8a-5p
Job Details:
  • Greets and assists all patients and/or customers who present in the physician office.  Responsible for answering phones and scheduling patients.  Directs patients to the appropriate registration area, as well as, the appropriate treatment area when needed.  Is responsible for ensuring that all patients have the necessary documentation for the completion of the medical record. Must obtain and accurately enter correct demographic information necessary for proper registration, insurance verification and billing.  Will be required to work day shift, including holidays and weekends as needed.  Requires occasional travel to multiple office sites.  Offers friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at the physician office.




    High school diploma or equivalent education/experience. One or more years experience in a

    medical office environment or similar setting with heavy public contact involving customer

    service, answering phones, registration, insurance verification and billing.




    Post High School education with Certification of Patient Account Representative or Customer

    Service. Two or more years experience in a healthcare business office with the added experience

    of billing and financial counseling.

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