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Department: Upson Surgical Associates, LLC
Schedule: Full Time
Shift: Days
Hours: 8-5 m-f
Job Details:
  • Greets and assists all patients and/or customers who present in Upson Women’s Services Facility. Responsible for collecting, posting, and managing account payments to the patient database. Responsible for submitting claims and following up with billing contractor to ensure accurate billing processes. Follow up on pending claims and review for additional information for timely submission. Must obtain and accurately enter correct demographic and insurance information necessary for billing. Assist patients with questions regarding their filed claims and helping to rectify problems. Report overpayments to direct supervisor in a timely manner for correction. Make daily deposits and balance the cash drawer for accurate cash collection logs. Offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Upson Women’s Services. Will be required to assist front office staff with answering phones, greeting patients, registration and scheduling, as needed. Will work day shift and Holidays as needed.

    Required:

    High school diploma or equivalent education/experience. One or more years experience

    in a medical office environment involving customer service, registration, insurance verification systems

    and billing.

    Desired:

    Two or more years experience in a medical office with the added of experience of billing and financial

    counseling. Post High School education with advanced courses in medical billing and/or medical office

    assistant.

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