Purpose and Scope:
As department Facilities Coordinator, incumbent will answer telephones, process work orders and assign personnel to complete work order. Greet all incoming vendors and employees and assist employees as needed.
The Facilities Coordinator has frontline responsibility for handling customer service interactions, primarily through telephone and personal contact with both internal and external customers. In this capacity, the function of Facilities Coordinator is also incorporated to include daily operational tasks, computerized record-keeping, and general office activities.
I. Position Requirements
A. Education: High School diploma or equivalent preferred.
B. Experience: Must be able to communicate effectively with a wide variety of people. Must be able to maintain composure and handle stress in a busy office atmosphere. Must be able to represent the hospital and the Department of Facilities Engineering to all employees and visitors in a professional and friendly manner at all times. Prior office/clerical experience preferred. Typing skills required. Experience Microsoft Office, i.e., Word, Excel, etc., preferred.