Purpose and Scope:
The Manager, Outpatient Laboratory, is responsible for the supervision of functions and personnel in the Outpatient Laboratory including hiring, training and overseeing all lab billing compliance policies are implemented and followed Additional responsibilities of this position include laboratory departmental QA projects and other special laboratory projects as assigned. The manager is also responsible for patient satisfaction scores in this area.
I. Position Requirements:
A. Education: High school diploma is preferred.
B. Experience: Five years supervisory experience in a hospital laboratory, knowledge of developing a departmental quality control program, as well as experience dealing and negotiating with laboratory vendors. Experience monitoring and statistically evaluating quality control results, must have excellent organizational, interpersonal and communications skills, the ability to complete assignments on schedule, and to adjust to changing situations and work assignments. Experience with a diverse age population preferred.