This position is for CVA's Richland's Virginia location. The Front Office Assistant works directly with physician, nursing, and technical staff, under the direct supervision of the Business Development Coordinator. The Front Office Assistant performs insurance/billing clerical duties, responsible for arriving patients for medical care, verifying demographic and insurance information, scheduling new, follow up, procedure, and testing appointments, collection of co pays and past due balances, charge entry, recognizes and obtains necessary pre-certification prior to scheduled procedure/testing date. Also, performs a variety of patient care duties to assist physician and nurse, and insure the timely flow of patient appointment schedule including preparing exam rooms for patient, as well as obtaining vitals and documenting appropriately, and patient history documentation, as needed. Update and file patient medical records, fill out insurance forms appropriately, and complete chart checks, obtaining any missing documentation. Telephone prescriptions to pharmacy as directed by physician or RN in accordance of CVA refill policy. Deliver messages or instructions to patients as directed by physician.
BLS is required for any RN, LPN, PCT, Patient Transporter or other direct patient care provider. Emergency Department, Intensive Care Units, PACU, Medical Emergency Team and Anesthesia require ACLS. Pediatrics, SICU, Emergency Department and Medical Emergency Team also require PALS