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Category: Management and Supervisory
Facility: Plainville
Department: Family Living Home
Schedule: Full Time
Job Details: Master's Degree
at least three years of relevant experience required


The Program Manager oversees the overall programmatic functions, administrative functions and oversight of daily activities, including care for children, supervision of staff and the program budget. The Program Manager provides leadership, motivation and support to staff, manages the referral, admission and discharge process for the program, and ensures the integrity of the program model.



Master’s or Doctoral degree in Psychology, Social Work, Marriage and Family Therapy or related field is required. Minimum of three years of experience in community mental health and working with high need children and families of diverse cultural and economic backgrounds in a congregate care setting, as well as exceptional communication, interpersonal and organizational skills are required.


Credential(s) Required: CT license - Psy. D., LCSW, LMFT, LPC, or LADC



Wheeler Clinic fosters positive change in the lives of individuals and families, as well as in communities. We provide cutting-edge human services that address a diverse range of needs and backgrounds, enhance strengths and provide the supports that encourage recovery from challenges for a satisfying life in the community.



Works collaboratively with the Program Supervisor to maintain a healthy physical environment, positive strengths-based atmosphere within the milieu, and safety and well-being of youth and staff.

Serves as role model for staff to promote strong work ethic and the use of evidence-based trauma-informed relational approaches/models of intervention with youth and families, as well as other staff members.

Creates and implements program development initiatives and oversees programming needs of youth.

Ensures that staff provides culturally competent care and maintains sensitivity to and respect for clients' cultural traditions, values, and beliefs.

Co-leads weekly staff meetings with Program Supervisor.

Provides weekly supervision to the Clinician and Program Supervisor and case consultation to all staff on an on-going basis.

Maintains required certifications, attends required congregate care clinical training seminars, and assists with arranging and monitoring the staff training schedule to ensure that training needs are being met.

Provides coverage for Program Supervisor responsibilities, including on-call, in the absence of the Program Supervisor.

Provides crisis intervention when needed and provides 24 hour clinical and program on-call coverage according to standards mandated by licensing and regulatory agencies, in accordance with departmental practices.

Carries a clinical caseload when needed or appropriate, submits all required documentation and reports in a timely manner, and participates in and promotes quality improvement and outcome measurement activities.

Reports child abuse/neglect as mandated, adheres to confidentiality guidelines and ensures that the program meets all necessary licensing, regulatory, and accreditation standards, as related to the program, staff, records, facility, and care of youth.

Monitors staff time and signs off on e-time for supervisees.

Oversees the orientation of new staff.



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