Children's Village is looking for a creative thinker who is ready to promote innovative work flows in a cutting edge pediatric care center that supports children with special health care needs. Our work is family centered and community based. We promote integrated health models and evidence based practice. We are ready for a Front Office Supervisor who is eager to support our novel programs and move us toward the future of integrated healthcare. Learn more about Children's Village at yakimachildrensvillage.org.
This role is responsible for supervision, orientation, and education; and assists with performance evaluations of the Patient Services Coordinator team at Children's Village. Supervises daily operations to achieve top efficiency of production and patient satisfaction in a pediatric family-centered care model. Responsible for staff scheduling and day-to-day coverage of all service support areas at Children's Village. You will work as part of a team of supervisors who collaborate on best practices and process improvement.
QUALIFICATIONS AND REQUIREMENTS
Education: High school diploma or equivalent.
Experience: Business office experience preferred encompassing all phases (including computer knowledge), scheduling and medical records. Proficiency in Microsoft Office preferred. Experience with electronic medical records systems preferred (Soarian, Cerner, Epic, etc.). Three years' experience in direct supervision of support staff preferred. Excellent leadership and teamwork skills desired. Hands on experience with office machines (fax machines, printers, etc.). High attention to detail and problem solving skills. Experience creating standard work processes preferred. Virginia Mason Production Model training preferred, or similar training for data-driven processes. Excellent time management skills and the ability to multitask and prioritize work.
At Virginia Mason Memorial, our vision is to "create healthy communities one person at a time." This means that each member of our award-winning team works to provide our patients, and their families, with the best medical and individual care possible.
Why do we do what we do? As the region's leading health care provider and Yakima's largest employer, we believe that by improving health, we will transform Yakima! We work together to demonstrate our values of Respect, Accountability, Teamwork, Stewardship, and Innovation for everyone who walks through our doors, patients and coworkers alike. Does this sound like the place for you? We would love to hear from you! Come be the best of the best with us!
We offer competitive benefits and compensation, including a generous 401K plan, medical, dental, vision, and life insurance, an employee wellness clinic and leadership development and education.
"Yakima Valley Memorial Hospital provides reasonable accommodations to assist qualified individuals in order to perform the essential duties/requirements their job requires. The description is intended to provide only basic guidelines for meeting job requirements and serves as merely a summary rather than a complete listing of duties. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. This job description does not constitute a contract as employment is at will."